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Effective Communication in Nursing

Contact Hours Awarded: 1

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Course Overview

Effective Communication in Nursing

Author: Hollie Dubroc

Communication in nursing is key, and the ability to communicate effectively can be our lifeline. We depend on ourself and others to be fluent and effective in the art of communication in order to perform our role as nurses successfully. When any link in our communication chain fails, we immediately see poor outcomes, wastage of resources, reductions in patient and staff satisfaction as well as a decline in the quality of patient care. 

Course Outline

  1. Introduction
  2. Types of Communication
  3. Receiving Communication
  4. Communication Transmission Threads
  5. Barriers and Improvements to Communication in Nursing
  6. Benefits of Effective Communication in Nursing
  7.  References and Disclaimer

Accreditation Statement

Nursing CE Central is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation.

In this course we will cover the various communication types, skills to establish effective communication in nursing, and potential barriers to communication. It will take the average learner 60 minutes to complete.

Course Objectives

After completing this course, the learner will be able to:

  1. Execute effective verbal, non-verbal, and written communication into everyday practices. 
  2. Describe the differences between listening and active listening. 
  3. Develop and establish effective communication skills between the nurse and each individual transmission thread. 
  4. Identify barriers to effective communication and how to improve communication for successful patient and staff satisfaction outcomes. 

Target Audience

  • Registered Nurses (RN)
  • Advanced Practice Registered Nurses (APRN)
  • Licensed Practical Nurses (LPN/LVN)

Requirement for Completion

  1. Enrollment in the course by the learner.
  2. Read and learn all course materials.
  3. Complete the course evaluation.
  4. Attest and testify learning of the course materials.

Accreditations + Approvals

  • American Nurses Credentialing Center (ANCC) (P0614)
  • California Board of Registered Nursing (CEP 17418)
  • Kentucky Board of Nursing (7-0090)
  • Louisiana State Board of Nursing (58)
  • New York State Department of Education (IC 208)
  • Florida Board of Nursing (50-23983)

Conflict of Interest Statement

Nursing CE Central nor any of the authors, planners, content experts or any contributors have a commercial interest nor were influenced by commercial interests in the creation of this course, financially or otherwise.

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Course created on: April 08, 2021

Course Expires on: April 08, 2024

Course Offering: #53