Help Center

Having difficulty on the site or just need some questions answered? You will likely find the answer to your question below. If not, contact us via the form.

Most Frequently Asked

How do I complete a course?

Completing courses with Nursing CE Central is very simple. Simply read and learn the material, complete the brief survey, then click Mark Complete to testify you have read and learned the material.

Your certificate is instantly available on the My Certificates page and is also automatically emailed to you.

How much continuing education do I need to renew my nursing license?

This varies by state and license type, please visit our CE requirements page. We have all state requirements listed by license type.

Does obtaining continuing education renew my license?

Not quite! You will need to renew your license with your board of nursing. Obtaining Continuing Education is a requirement that must be complete prior to renewal in most states.

Who accredits Nursing CE Central as continuing education provider?

Nursing CE Central is accredited by the American Nurses Credentialing Center (ANCC) (P0614) and is an accepted provider in every state.

We are also accredited by the following individual state boards of nursing:

  • Alabama Board of Nursing (ABNP1577)
  • American Nurses Credentialing Center (ANCC) (P0614)
  • California Board of Registered Nursing (CEP 17418)
  • Delaware Board of Nursing (DE-24-010127)
  • Florida Board of Nursing (50-23983)
  • Kentucky Board of Nursing (7-0090)
  • Louisiana State Board of Nursing (58)
  • New York State Department of Education (IC 208)

Is Nursing CE Central accepted in my state?

Yes! Nursing CE Central is accredited by the American Nurses Credentialing Center (ANCC) and is an accepted provider in every state.

What is Nursing CE Central's provider number?

  • Alabama Board of Nursing (ABNP1577)
  • American Nurses Credentialing Center (ANCC) (P0614)
  • California Board of Registered Nursing (CEP 17418)
  • Delaware Board of Nursing (DE-24-010127)
  • Florida Board of Nursing (50-23983)
  • Kentucky Board of Nursing (7-0090)
  • Louisiana State Board of Nursing (58)
  • New York State Department of Education (IC 208)

What is Nursing CE Central's refund policy?

Nursing CE Central is happy to offer you a refund if the courses do not meet your state licensing requirements or if you have purchased but not completed any education.

If you have enrolled with us and our courses do not meet your state licensing requirements, please contact our support team to request a refund.

Reporting

Are courses automatically reported to my board of nursing?

Most state boards of nursing do not allow CE providers to send course completions directly to them.

Nurses must submit certificate information upon renewal per your state BON’s policy.

States with automatic reporting through CE Broker are:

  • Arkansas
  • Florida
  • Georgia
  • Kansas
  • Kentucky
  • Michigan
  • Mississippi
  • New Mexico
  • North Dakota
  • South Carolina
  • Washington, D.C.
  • West Virginia
  • Wyoming

Do you report to CE Broker?

Yes! We report your course completions automatically to CE Broker.

If you do not see a completed course on your CE Broker transcript, please contact our customer support team.

States with automatic reporting to CE Broker:

  • Arkansas
  • Florida
  • Georgia
  • Kansas
  • Kentucky
  • Michigan
  • Mississippi
  • New Mexico
  • North Dakota
  • South Carolina
  • Washington, D.C.
  • West Virginia
  • Wyoming

When are course completion reported to CE Broker?

We report to CE Broker immediately after course completion. If you don’t see your completion data on CE Broker, please contact our support team.

My license number or name are incorrect on my certificate.

You can update your name by going to the Take Courses page and clicking Update Account Details under your name.

You can update your license information by going to the Take Courses page and clicking Edit under Your Licenses

After updating your information, please return to the My Certificates page to view your corrected certificate.

Courses and Certificates

Are the courses timed?

No. The number of contact hours is calculated based upon an average learner. It may require more or less time from you. We do not track the amount of time you spend in a course or on the website.

Is a test required for certificates?

No, there are no tests. You simply read the material and certify that you have read and learned the material. Once this is complete your certificate is available immediately.

The only exceptions to this are for Florida and Ohio state-required courses.
These Boards of Nursing require that there be a test at the end of theses courses:

  • Ohio Nurse Practice Act
  • Florida Domestic Violence
  • Florida Medical Errors Prevention
  • Recognizing Impairment in the Workplace – Florida
  • Florida Laws and Regulations
  • Florida HIV/AIDs
  • Human Trafficking – Florida

How do I complete a course and recieve my certificate?

Completing courses with Nursing CE Central is a seamless process. Simply read and learn the material, then click “complete” to testify you have read and learned the material.
Your certificate is automatically available under “my certificates” and is also automatically emailed to you.

What happens if I lose my certificate?

No worries! We keep your certificates on file for 5 years.

We always recommend that you download and save your certificates, but we can retrieve them for you at any time.

I am unable to view my certificate after completing the course.

Please ensure that you are logged in and clicked Mark Complete after you read the course material.

If you are still unable to view your certificate, please contact our support team.

Where can I view my certificates?

You can view your certificates by going to the My Certificates page.

Your certificates are also emailed to you automatically upon course completion.

What is the expiration date on my certificate?

The expiration on the certificate is not the certificate expiration date.
The certificate is valid for the entire renewal period in which it is completed.

The expiration date that you see is for our ANCC accreditation, meaning that as long as the completed date is before the ANCC expiration, the certificate is valid and accredited by the ANCC.

We will renew our ANCC accreditation prior to the expiration date, and you do not need to do anything.

Other

I've lost my username and/or password.

Your username is your email address.

If you forgot your password, please click the Lost your password? link on the log in page.

Please ensure that you are clicking Log In in the top, right corner of the page – not Sign Up, as this will prompt you to create a new account.

If you are still experiencing issues getting logged in, please contact our support team and we will help you access your account!

My account was charged $41.99, what is this?

Your account was charged because you signed up for yearly automatic renewal when you made your original purchase.

If this was a mistake, and you did not intend to sign up for automatic renewal, please contact our Support Team at [email protected] and we will correct this matter immediately.
You are eligible for a refund of the $41.99 automatic renewal charge as long as you haven’t completed any additional courses since the charge was made.

What are the Terms and Conditions for use of Nursing CE Central?

Our full Terms and Conditions can be found here: Terms and Conditions

CCRN Review

How long do I have access to Nursing CE Central’s Comprehensive Online CCRN Review Course for, after I enroll?

Our Comprehensive Online CCRN Review Course comes with premium, six months of unlimited, online access to all video and audio test-prep content, more than 1,100 test prep questions, and a final simulation test your knowledge and preparation.

What does your pass guarantee mean?

All nurses taking our Comprehensive Online CCRN Review Course are guaranteed to pass the CCRN exam, or else we will extend your access to our program by an additional 90 days.

Do you award Continuing Education Units (CEUs) for completing the Comprehensive Online CCRN Review Course? If so, how many?

Yes! In addition to preparing you to pass the CCRN exam, Nursing CE Central awards 61 contact hours or CEUs to all nurses who complete the Comprehensive Online CCRN Review Course.

Do I get instant access to the Comprehensive Online CCRN Review Course after enrolling?

Yes! All nurses who enroll in our Comprehensive Online CCRN Review Course will receive instant, online access to our program for a premium, six-month period.

Is this CCRN review exam accredited?

Yes! Nursing CE Central is an ANCC-accredited nursing CEU provider. As such, we will provide a certificate of completion worth 61 credit hours, which can be used toward your state license renewal.

What is your refund policy?

While it is our goal to provide the best CCRN exam material available, to help nurses understand critical concepts and pass their exam, we understand there may be some instances where a refund request is necessary. As a general rule we do now allow refunds on this preparation course, but exceptions may be made in extenuating circumstances. If you feel you require a refund please contact our customer support.

Who is Nursing CE Central?

Nursing CE Central is a nationally accredited and approved provider of continuing education for nurses. Our courses are certified by the American Nurses Credentialing Center and are accepted by all state boards of nursing.

Who is Dr. Laura Gasparis-Vonfrolio?

Dr. Laura Gasparis-Vonfrolio, RN, PhD, is a renowned CCRN review expert and nurse educator. With more than three decades of critical care nursing experience, Dr. Gasparis-Vonfrolio is renowned in the nursing education community for her dynamic and entertaining training seminars and speaking events in the healthcare field. Laura Gasparis-Vonfrolio, RN, PhD has become the #1 name is CCRN test preparation and we are please to partner with her to advance your critical care knowledge and help you obtain your CCRN certification.

Having authored nearly a dozen books including the popular Critical Care Examination Review, and Emergency Nursing Examination Review, Dr. Gasparis-Vonfrolio is the go-to CCRN tutor for countless nurses across the country seeking to pass their exam with confidence, while taking their critical care nursing careers to the next level.

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