How to Support a Patient with a New Cancer Diagnosis

Contact Hours: 2.5

Author(s):

Marybeth Anderson Keppler MSN, RN

Course Highlights

  • In this course, we will learn how nurses can support patients enduring a new cancer diagnosis.
  • You’ll also learn the basics of the most common types of cancer, the impact of the diagnosis on the patient, and available resources.
  • You’ll leave this course with a broader understanding of the importance of supporting newly diagnosed cancer patients.

Introduction

Cancer is the second leading cause of death both in the United States and the world and is responsible for approximately 10 million deaths worldwide each year, including over 600,000 annual cancer deaths in the United States (1, 2). In 2024, 2 million new cancer diagnoses are expected in the U.S. alone (1). By the year 2040, conservative estimates are that there will be over 27 million new cancer cases and over 16 million deaths globally each year due to longer life expectancy and aging populations (1).

With this inundation of cancer – 4 new cases and one death each minute in the U.S. alone- nurses need to be prepared to help their patients cope with a new cancer diagnosis (3).

This course is designed to help nurses understand the basics of cancer, the impact of a diagnosis on a patient, and resources for the patient and the nurse’s future reference.

Cancer Today

What is cancer? Cancer is the growth and division of abnormal cells without control (6). These cells can infiltrate tissues and organs, even traveling throughout the body via the circulatory or lymphatic system; this process is called metastasis (2,6). Metastases are often the cause of death for cancer patients (2).

Ask yourself...
  1. What is your own experience with cancer?
  2. Why do you think cancer is so prevalent nowadays?
  3. How would you define cancer to a friend or a patient?
  4. What are some modifiable and non-modifiable risk factors for cancer?
  5. Do you feel that you have seen an increased incidence of cancer in your area?

Epidemiology

The American Cancer Society estimates that there will be nearly 2 million new cases of cancer and over 600,000 cancer-related deaths in the US in the year 2024 (1,3). The projections of cases for several types of cancer expected to be diagnosed in 2021 are as follows:

  • Breast (313, 510)
  • Prostate (nearly 300,000)
  • Lung and bronchus (about 235,000)
  • Colorectum (over 150,000)
  • Skin melanoma (106, 590)

Of the types listed above, the most deaths will likely be from lung and bronchus cancer, with about 125,000 deaths expected in 2023 in the US (3).

Worldwide, this trend holds; the top five cancer killers are responsible for 5 million yearly deaths and, in order, are as follows (4):

  • Lung (1.8 million)
  • Colorectal (916,000)
  • Liver (830,000)
  • Stomach (769,000)
  • Breast (685,000)

The top five new cases worldwide, affecting over 10 million people, include the following in order of prevalence (4):

  • Breast (2.26 million)
  • Lung (2.21 million)
  • Colorectal (1.93 million)
  • Prostate (1.41 million)
  • Skin (non-melanoma) (1.2 million)

Approximately 80% of all cancer patients in the US are aged 55 or older (1). In the average American’s lifetime, 39% of women and 40% of men will get a cancer diagnosis at some point (1)

Ask yourself...
  1. Do you know anyone impacted by cancer?
  2. What types of cancer, if any, have you encountered in your life?
  3. What are the main types of cancer responsible for the most deaths worldwide?
  4. In your opinion, what can be done to decrease the prevalence of cancer?
  5. Which type of cancer is most prevalent in your area of practice?

Cultural Considerations

While cancer can hit anytime, anywhere, and affect anyone, not all people have equal access to diagnostic methods and the subsequent care needed. Outcomes may vary drastically by race, region, and socioeconomic status as well.

For example, despite all advances in cancer research and treatment options, a Black American still has a 6% lower 5-year relative survival rate than a white American, though this rate varies considerably based on the type of cancer (1). Furthermore, mortality among African Americans is two times higher compared to Caucasian Americans when looking at prostate, stomach, and uterine cancer; for Native Americans, the mortality rate is double that of their white peers for liver, stomach, and kidney cancers (11). Compared to their white counterparts, Black women are two times more likely to die from uterine corpus cancer, and have a 41% higher mortality from breast cancer, despite a lower incidence (11).

Those most at risk of cancer diagnosis and mortality in the United States are the American Indian/Alaska Native (AIAN) population, even controlling for the small proportion of this community in the country (11).

Stunningly, nearly 70% of all cancer deaths worldwide occur in low- and middle-income countries (2). Since early diagnosis is key to a better outcome for those with cancer, people must have access to care. However, only about 20% of low-income countries have the resources to make this a possibility (2). Furthermore, poorer countries have nowhere near the diagnostic or treatment capabilities, leading to far worse patient outcomes than wealthier nations (2).

Ask yourself...
  1. Being aware that cultural, racial, and socioeconomic statuses negatively affect cancer patients, how will this affect your practice as a nurse (or will it)?
  2. What can you say to a patient from a background different from your own when they remark, “I don’t trust the doctors that I have cancer, and I’m not too sure about the treatments, either”?
  3. Do any of the above statistics surprise you? Why or why not?

Financial Implications

Receiving a new cancer diagnosis can place a financial burden on patients. Worldwide, cancer-related costs are expected to total over $25 trillion between the years 2020 and 2050 (7). In recent years, the US alone spent over $80 billion in direct medical costs related to cancer care (8). Furthermore, for underinsured or uninsured Americans, cancer patients cannot get or afford the care they so desperately need (8).

Ask yourself...
  1. How, if at all, can nurses help lighten the financial burden of cancer care?
  2. Is there a way to advocate for underinsured or uninsured cancer patients to help them get the needed services?
  3. What resources do you have available to pateitns to help them pay for services when they can not afford it themselves?

Dealing with a New Cancer Diagnosis: A Case Study 

Bob is a 72-year-old Caucasian man living in a large U.S. city. He is a retired truck driver and smokes a pack a day, which he has been doing since he was 18.

Bob lives with his wife, Betty, who is 68 and generally healthy. The couple has been married for 45 years. They have two children and three grandchildren living in the same metropolitan area.

Bob is even more sedentary now than he used to be when driving his semi-truck; he feels he has put in his time on the road and should now be able to relax and enjoy retirement benefits.

Since retirement, Bob has lost contact with many of his work buddies and now only sees family and an old high school friend. He rarely gets out of the house, except for church on the occasional Sunday, when Betty asks him to go with her.

Bob’s diet still consists of a lot of fast food; he loves hamburgers and fries. He is overweight, carrying most of the excess weight in his abdomen. He drinks a few beers now and then, particularly when watching sports.

One day, while watching TV at home alone, Bob feels a tightness in his chest. Worried he might be having a heart attack, he calls 9-1-1 and reports his acute chest pain.

Upon arrival at the local emergency department, Bob immediately gets a full cardiac workup. His troponins are negative. His EKG shows sinus tachycardia and occasional premature ventricular contractions (PVCs). His chest X-ray shows a regular cardiac silhouette and no signs of acute cardiac problems.

However, the radiologist notes that some spots on Bob’s left lung are concerning. The attending physician orders a CT scan, which shows two large lung infiltrates, concerning for malignancy. Eventually, Bob is discharged with a follow-up appointment for sputum cytology and a lung biopsy.

When Bob gets home, he doesn’t tell Betty at first. She returned from being with the grandchildren; he didn’t want to bring her down. Instead, he stays quiet throughout dinner and can’t fall asleep later that night.

Weeks later, Bob tells Betty about his day in the emergency department. Betty is shocked and saddened that he didn’t tell her, but she accompanies him to his follow-up appointment.

The biopsy results of his lung nodules both came back malignant. Upon another appointment, this time with an oncologist, Bob receives the diagnosis of stage IIIB non-small cell lung cancer (NSCLC).

Ask yourself...
  1. What can you as a nurse expect in your interactions with Bob?
  2. What risk factors do you think Bob has that could predispose him to cancer?
  3. What emotional and physiological needs can you anticipate for Bob?

Supporting a Patient with a New Cancer Diagnosis

Like so many other patients, Bob may feel a variety of emotions. These often range from anger to fear, regret, shame, despair, or denial (9).

As a nurse, it can be pretty disheartening to hear of a patient’s cancer diagnosis, especially if the person is well-known among staff or in the community. For most nurses, cancer will be an ongoing presence, if only in professional life, and may seem like background noise after a point. However, it is of the utmost importance that you be aware of your feelings about cancer when striving to support a patient with a new cancer diagnosis. You will want to have an outlet for your grief, as well as a way to deal with the constant exposure to cancer diagnoses.

When taking care of the patient, you should keep in mind the following:

  • Don’t assume the patient feels one particular way.
    • Every patient will react differently to a new cancer diagnosis. This can be dependent on the type and stage of cancer, the patient’s age, comorbidities, racial and cultural background, gender, and a plethora of other factors. The patient may experience a broad range of emotions that may vary minute by minute. Cancer is often akin to a death sentence for baby boomers, whereas younger generations may find the word less alarming due to recent advances in medicine.
  • The patient has likely already started looking up their prognosis.
    • In the Information Age, you’ll be hard-pressed to find patients who haven’t started turning to “Doctor Google” for answers. Unfortunately, some patients tend to fall into the proverbial rabbit hole and become discouraged, angered, or despondent when learning about outcomes for those with their type of cancer. They may also propose alternative treatments that have not yet undergone rigorous scientific research.
  • The patient (and maybe the nurse) has a whole new vocabulary to learn.
    • Though the patient’s oncologist and other advanced-practice providers should be able to answer most (if not all) of the patient’s questions, you should also be prepared. Especially if the patient is not at all familiar with the dastardly world of cancer, you’ll want to brush up on some of the following terms: metastasis, standard of care, chemotherapy, radiation, palliation, adjuvant (and neoadjuvant) therapy, immunotherapy (or biotherapy), remission, relapse, and so forth (10).
  • Avoid cliches, if possible.
    • Sometimes, the worst thing a nurse can say is, “Everything will be all right,” or “You’ll be fine! Plenty of people deal with cancer every day.” Not only can these phrases invalidate the patient’s experience, but they also provide false hope or reassurance. This might be the patient’s first-ever experience with cancer, so they may rely on the nurse’s medical knowledge and be falsely reassured. This can backfire later if things do not turn out to be okay.
  • Sometimes presence is the best gift.
    • Many patients, when faced with a new cancer diagnosis, may prefer silence from those in their hospital room. Listening might be all the person wants from you, the nurse. It’s best to let the patient take the lead on discussing his outcome.
Ask yourself...
  1. How do you cope with death, dying, and loss?
  2. If a patient wants to talk to you about her new cancer diagnosis, how will you prepare yourself?
  3. Are you comfortable talking to people about cancer, death, and dying?
  4. What would you say to the patient’s family member who wants to know more about the diagnosis?
  5. What training have you had in communication with difficult situations? What techniques have you found to be successful? What methods haven’t worked?

Assessing the Patient’s Situation

When trying to help your patient cope with the new cancer diagnosis, it is probably best to determine immediate and long-term needs by doing a quick nursing assessment.

What’s most important to your patient? Is it the fear of death? How do you keep going through a daily routine? How can you maintain a good quality of life?

Other concerns that might not seem as obvious are finances, health insurance (particularly what will and will not be covered as they navigate their cancer care), transportation, job loss, family role change, or additional aspects of their life you may not have initially considered (12). Additionally, many cancers are being diagnosed at earlier ages than in the past, so there may be other considerations for this population as well: childcare, job transitions, fertility preservation, and more (12).

What are some potential concerns your patient may have in this situation? 

Personal support system: Bob’s wife, Betty, is likely his primary support person. Hopefully, his children and grandchildren, as well as his high school friend, will help in his situation.

For many patients, particularly those who are widowed and/or have no children or close family, it can be an isolating experience to go through a new cancer diagnosis. People over the age of 60 will likely either rely on their family or the healthcare system for their support.

Regardless of who is in the patient’s support system, these people should be able to provide ongoing support, transportation, and general assistance. If possible, support members should clarify their roles with each other, perhaps even creating a schedule for the day-to-day necessities as they relate to the patient.

Ask yourself...
  1. Who would you identify as your own personal support system?
  2. In what ways should personal support systems help a loved one?
  3. What duties do Bob’s family and friends have for him during this phase of his life?
  4. What barriers to assessment and intervention do you anticipate could be an issue with Bob? How would you overcome those barriers?

Community Support

Fortunately for Bob and others like him, many resources are available for cancer patients and those who care about them. Particularly in the time of COVID-19, online resources are more available than ever. There are plenty of online support groups, even divided by type of cancer, caregiver role, and location. In Bob’s example, there are several support groups through the American Lung Association that can help him connect with people from across the country who are also dealing with lung cancer (13, 14).

More and more resources are being released to support cancer patients. The Cancer Support Community, American Cancer Society, and National Cancer Institute have fantastic information and outreach programs for those with this diagnosis (15, 16, 17).

Ask yourself...
  1. Do you know of any local resources in your area that can help provide support to cancer patients? If not, would you know how to find some to refer your patient?

Financial and Insurance Support

 In the United States, roughly 29 million nonelderly people still live without reliable health insurance, which is over 10% of the US nonelderly population (18). After a new cancer diagnosis, treatment can be particularly daunting if the patient doesn’t have insurance or if they might lose their job, and thus their health insurance, due to the diagnosis and/or treatment. It is a tragedy that many cancer patients now have two enormous burdens placed on them: a harrowing new health problem and the means to finance its treatment.

Fortunately, there are some ways to help these vulnerable patients get treatment. The American Cancer Society (ACS) can provide rides, housing, and financial assistance to cancer patients and their families (16). Additionally, ACS provides a comprehensive guide for patients on dealing with health insurance, getting pre-approval, dealing with denied claims, and much more (20).

Hospitals are another fantastic resource for insurance and financial assistance. Hospital social workers and navigators can help patients cover their costs as much as possible. Payment plans are also an option through the healthcare system where the patient seeks treatment; installment payments can be made as the patient can afford them. It’s always a good idea for nurses to know which social services are available for their patients.

Ask yourself...
  1. If your patient asks you, “How much of this hospital visit will my insurance cover?” What would your response be?
  2. Who can you direct patients to in your practice, so they can get help with insurance or payment issues?

“Why isn’t there a cure for cancer yet?”

If you’re helping a patient navigate a new cancer diagnosis, they might ask (perhaps tongue-in-cheek, perhaps earnestly), “Why haven’t we cured this yet?” The simple answer is that many different types of cancer work in many ways (19).

Five main types of cancer

In brief, the different kinds of cancer are:

  • Carcinoma: affects epithelial cells found in the skin, linings of internal organs, and mucous membranes
  • Sarcoma: found in connective tissue, such as bone, fat, muscle, blood vessels, and cartilage
  • Leukemia: cancer that starts in the blood-forming tissue, as in the bone marrow
  • Lymphoma & multiple myeloma: originate in the immune (lymphatic) system
  • Central nervous system: cancers that begin in the spinal cord and brain
Ask yourself...
  1. What are the five main types of cancer?
  2. How would you explain each type to your patients?
  3. Your patient says to you, “They haven’t cured cancer yet because it’s more profitable to keep us sick. That way they can keep making money on all those drugs.” How do you respond?

Contributing Factors for Cancer

Since there isn’t just one cause or type of cancer, there isn’t just one cure. As much as 30-50% of cancer deaths are preventable, so nurses need to be prepared to explain risk factors and ways to reduce them to their patients (2,11).

Here are some risk factors that can be prevented:

  • Tobacco: responsible for 22% of global cancer deaths each year, the single most important risk factor when it comes to cancer. Lung cancer still kills many more people annually than breast, prostate, and colorectal cancers combined (11).
  • Obesity/high body mass index (BMI)
  • Cancer-causing infections (which can be prevented by vaccines):
  • Human Immunodeficiency Virus (HIV) à Kaposi’s sarcoma
  • Hepatitis B (HBV) à hepatoma (cancer of the liver)
  • Human Papilloma Virus (HPV) à Cervical, rectal, and oral cancer
  • Unhealthy diet
  • Alcohol use
  • Ultraviolet and ionizing radiation 
  • Urban air pollution
  • Environmental exposure to toxins like asbestos, arsenic, and radon

Ask yourself...
  1. What are some preventable risk factors for cancer?
  2. What is the highest risk factor for all types of cancer?
  3. How many risk factors (if any) do you or your loved ones have?
  4. How would you educate your loved ones about lifestyle modifications to help reduce their risk of cancer?
  5. What education can you provide to patients to help reduce cancer risk?
  6. What role does community and public health nursing play in preventing cancer?
  7. What community resources do you have available in your area to help with smoking cessation?

Cancer Treatment

While the type of cancer usually dictates the course of treatment, these are some generalizations that might be helpful to your patient with a new cancer diagnosis:

What to Expect from Radiation

Radiation is a localized approach used to shrink tumors and kill cancer cells (20). There are two types of this treatment:

  • External beam, which uses a large machine to target radiation directly at the tumor site
  • Internal (also called brachytherapy), which is implanted in the body at the site of the tumor

Radiation can be used to cure cancer, shrinking tumors until they are gone (20). It can also be used as palliation to reduce pain and symptoms caused by the tumor(s). Finally, it can shrink tumors before a course of chemotherapy; in this case, radiation would be referred to as adjuvant therapy, which occurs before a primary treatment.

Radiation side effects can range from irritating to debilitating, depending on where the therapy is targeted. In the case of external beam radiation, hair loss (alopecia) at the site is common, as are skin changes like sunburn (20). Radiation can also cause fatigue, nausea, vomiting, weight loss, headaches, and other changes related to the system(s) it is targeting (20).

Ask yourself...
  1. If your patient is about to undergo external beam radiation of the head, what side effects might you anticipate?
  2. How would you help prepare a patient who needed brachytherapy?
  3. What is the difference between external and internal radiation?

What to Expect from Chemotherapy

Nowadays, there are many types of chemotherapy, which are toxic medications used to kill fast-growing cancer cells. Chemotherapy is often combined with other treatments, like immunotherapy, to help the medication target cancer cells more directly and effectively (19). This topic warrants its entire course, and nurses who administer chemotherapy need to receive specialized training to handle these cytotoxic agents.

In general, though, there are many common side effects that chemotherapy can cause. Of course, this depends on the dose, the type of drug(s) used, and the cells it targets. Common side effects include:

  • Fatigue
  • Nausea
  • Vomiting
  • Diarrhea
  • Anorexia
  • Alopecia
  • Anemia
  • Cardiotoxicity
  • Renal toxicity
  • Peripheral neuropathy
  • Hypersensitivity reactions (19)

Suppose you are taking care of a patient receiving chemotherapy. In that case, it is generally best to consult with the oncologist, nurse practitioner, or oncology-certified nurse (OCN) when learning about the treatment regimen. There are many variables involved with chemotherapy, but the more you know, the more information you can give to anxious patients.

Ask yourself...
  1. Where would you go to find reliable information about the patient’s upcoming chemotherapy regimen?
  2. What side effects would you warn your patient about if they were about to undergo chemotherapy?
  3. What education can you provide to patients to help them cope with their side effect of chemotherapy?

Clinical Trials

These are an option for many patients whose first (or subsequent) line of treatment failed to effectively treat their cancer (21). There are always new clinical trials being developed, particularly in the realm of oncology. It is worth mentioning this to patients, so they at least know it’s another avenue they can pursue.

Though some patients might be hesitant to enroll in a clinical trial, they are extremely safe and carefully conducted. Patients in clinical trials often receive more testing and medical care than those who only get standard-of-care treatment.

There are several types of clinical trials, each with its own goals (21):

  • Treatment: These studies include medications, combination treatments, off-label uses of current FDA-approved medications, and new approaches to surgery or radiation therapy.
  • Prevention: There are two types of studies aimed at preventing cancer in the first place:
    • Action: The patient usually does an intervention, such as a specific diet or exercise regimen
    • Agent: The patient takes a vitamin or other medication
  • Screening: These studies determine if one screening is better than another and if there is a way to detect cancer earlier than at present
  • Supportive/palliative care: These studies seek to improve the quality of life for caregivers and patients, and may offer many supportive interventions like therapy, exercise, or medications to reduce symptoms.
    • There are four phases of clinical trials (19):
  • Phase I: This is the first time a human has been treated with an investigational drug (after animal studies). The goals are determining the maximum tolerated dose (MTD), drug-drug interactions, and how the body processes and excretes the drug. Usually, these studies enroll 15-60 patients.
  • Phase II: This phase enrolls more patients, determines the drug’s activity and effectiveness against one specific type of cancer, and helps find side effects. Phase II trials usually have 100-300 subjects.
  • Phase III: These are even larger studies that compare the active drug to a placebo. The study is randomized and usually double-blinded, meaning neither the physician nor the patient knows if the drug is real or a placebo. There are typically more than 300 people on Phase III trials.
  • Phase IV: These trials seek to find “off-label” uses of drugs already approved by the Food and Drug Administration (FDA). Other uses for drugs are found here, as well as long-term side effects and benefits.
Ask yourself...
  1. What are the goals of the four phases of clinical trials?
  2. If your patient stated, “I don’t think clinical trials are very safe. We’re just guinea pigs,” how would you respond?
  3. Could a patient participate in a clinical trial without medications?

Mental Health

When treating the whole patient, psychosocial and mental health are also of paramount importance. Knowing some resources for patients, regardless of their diagnoses, is always good for nurses practicing in hospitals or health centers. Social workers, case managers, nursing supervisors, nutritionists, chaplains, and patient advocates are great starting points for connecting patients with services they may need now or in the future.

Now what?

If your patient with a new cancer diagnosis is about to be discharged, perhaps some other topics that warrant discussion are those of long-term care. Palliative care, hospice, and other community resources can be helpful for patients and their families when coping with a new cancer diagnosis.

Palliative care: Contrary to popular belief, palliative care isn’t only for the dying. Palliation aims to alleviate symptoms and pain as much as reasonably expected (22). Anyone with a chronic health problem can receive palliative care, and many healthcare centers now have palliative care teams of their own.

Hospice: While palliative care is undoubtedly a part of hospice, it is not the only piece. To qualify for hospice care, a patient needs a prognosis of 6 months or less to live, should the disease take its natural course (22). However, many don’t know that one can “graduate” from hospice and return to everyday life. Hospice may sound like giving up on an oncology patient, but it is just one more resource they can utilize while enduring their diagnosis. Patients may come on and off hospice; it’s not just for the very end of life. It also provides respite care for family members helping take care of the patient. Volunteers and/or hospice staff can care for the loved one while family members can step away to rest or tend to necessary affairs.

Ask yourself...
  1. What is the difference between palliative care and hospice?
  2. What would you say to a patient’s family member who says, “Hospice? But I might live for another few years still!”?
  3. What palliative services are available (if any) where you work?
  4. What additional resources can you provide to patients to help them with their psychosocial needs?

Conclusion

Cancer remains the number two killer in the world and wreaks havoc on all those affected. Patients who are newly diagnosed with this disease have unique needs of which the nurse should be aware. By understanding the main types of cancer and some of their risk factors, you will be a great asset to your patients and their loved ones. Though cancer and its treatments are complex, there are advances all the time and many resources available, both online and in individual communities. There are always opportunities for nurses and their patients to learn more information and serve as sources of support.

Complete Survey

Give us your thoughts and feedback!

Want credit for this course?